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Car insurance fraud: An Overview

25 Jan 2011
by Donald MacKenzie

This is the first article in our 'car insurance fraud' blog series that will look at the various types of
car insurance fraud, what's being done to reduce it and what further action is needed. We start with an overview of the problem.

There is no doubt that minor and major fraud is prevalent in relation to car insurance. This is bad for consumers, that is, the motorists that pick up the tab via raised premiums.

It is estimated that fraud adds around £44 to the cost of car insurance while the AA believes that the true figure, taking account of the probable level of undetected fraud, could be double this.

Minor fraud, especially 'fronting' where an over-25 pretends to be the primary driver to get cheaper car insurance for an under-25 (who is the true primary driver but is instead listed as a second driver), is extremely common.

Indeed, the majority of people see nothing substantially wrong with fronting, even although it is fraudulent, illegal and unfairly penalises other drivers by raising their premium to cover the cost of these higher risk young drivers getting their car insurance 'on the cheap'.

At the other end of the spectrum are organised crime gangs making fraudulent claims, including for severe injuries, that can cost car insurance companies millions per case.

A senior police officer has stated that the police response to car insurance fraud nationally is "patchy". The policing of car insurance fraud is significantly under-resourced and lacks the expertise needed to effectively tackle it, especially at a supra-regional level.

Criminals are well aware of where the policing of fraud is poorer and exploit such regions for their criminal operations where the claims management company, lawyers and doctors work together as a criminal network to conceal the fraudulent nature of the claim.

By constantly moving around the country, their detection becomes more complex. However, since the industry-funded Insurance Fraud Bureau (IFB) was set up to collect claims data across regions and insurance companies, identifying these claims has become easier and hundreds of these criminals have been arrested as a result of IFB evidence.

Nonetheless, at present probably at least a half of major car insurance fraudsters avoid detection and the police would like to develop greater police and insurance representatives collaboration on this issue with the development of several regional insurance fraud units.

One way to finance a higher level of law enforcement in relation to insurance fraud would be to follow the American model of charging $1 per policy to resource the fight against fraud.

Our 'car insurance fraud' blog series
:

Car insurance fraud: Overview (above article)
Car insurance fraud: Cash for crash
Car insurance fraud: Staged accidents
Car insurance fraud: Phantom passengers
Car insurance fraud: Soft tissue injuries
Car insurance fraud: Written-off cars put back on road
Car insurance fraud: Fronting
Car insurance fraud: Witholding license points or past claims
Car insurance fraud: The Insurance Fraud Bureau (IFB)
Car insurance fraud: The Police Point of View
Car insurance fraud: What it costs
Car insurance fraud: The fight against it
Car insurance fraud: The Conclusions

More Articles >> Article Series - Listings


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