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Car insurance fraud: The fight against it

26 Jan 2011
by Donald MacKenzie

This is the twelfth article in our 'car insurance fraud' blog series. Here, we will look at the fight against
car insurance fraud, that is, what's in place and what more is needed.

In an earlier article in this series, Car insurance fraud: The Police Point of View, we presented the police view that resourcing of the fight against car insurance fraud was inadequate and that investment in it had been falling. Police also lack the expertise needed and the cross-boundary policing required to easily gather evidence on the criminal gangs filing multiple fraudulent claims that can run to millions of pounds.

The police have called for new anti-fraud regional units staffed by police and insurance industry workers that are capable of working across police regional boundaries and with the expertise on board to effectively do the job.

It has been suggested that a £1 surcharge on car insurance premiums could be used to resource new law enforcement services of this type.

The Insurance Fraud Bureau (IFB) since its inception in 2006 has been working to combat car insurance fraud across the industry. Their collection of claims and application form data from all the car insurance providers allows them to identify fraudulent patterns of claims that would otherwise be undetected.

The IFB can also help insurers to identify fronting or where an applicant has provided an inaccurate claims history.

The government is also helping the fight against car insurance fraud in various ways. One of these is to allow car insurance providers to check if a driver has points on their license, a development that will start later this year. Another relates to their clampdown on claims management companies that can encourage injury claims of questionable vailidity.

The car insurance companies themselves, currently with significant financial problems having made recent losses, are also more focused on stamping out fraud and it will become increasingly more difficult for drivers to misrepresent their true circumstances on application forms without being detected in 2011.


The next article in this 'car insurance fraud' blog series:

Car insurance fraud: The Conclusions

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