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BIBA's response to Transport
Committee Report:
‘Cost of Motor Insurance:
follow up’
16 Jan 2012
by Robbie Dunmore
The British Insurance
Brokers' Association (BIBA) has responded, largely favourably, to the
Transport Select Committee's latest report on the cost of motor
insurance, the findings of which, along with our own response to it, we
reported recently in our news item: Transport Committee
Report on Cost of Motor Insurance.
BIBA
agreed with the Transport Committee's position that the Government needs
to expedite its sharing of DVLA licence points data with insurance
companies given that non-disclosure of points is common when applying
for car insurance. In the meantime, of
course, insurance companies are at liberty to ask for evidence of a
clean licence, in the absence of any declared points, before processing
any claims.
Graeme Trudgill
(pictured), BIBA’s Head of Corporate Affairs, says that "BIBA supports
access to justice for genuine claimants but agrees that drivers should
not be railroaded by cold callers and text messaging into launching
potentially questionable legal action that ultimately adds to the cost
of motor insurance."
BIBA
welcomed the recent introduction of continuous (vehicle) insurance
enforcement (CIE) but also suggested that a review of sentencing
guidance would be useful given the tendancy towards lenient, and
non-deterrent, sentencing practices.
BIBA
shares our analysis that banning referral fees is not a panacea in
itself, or that the end of these fees will directly reduce motor
insurance premiums.
BIBA
sees the most important aspect of dealing with the excessive whiplash
claims (that cost £2 billion annually) is to more effectively
counter fraudulent claims. Trudgill comments: "More rigorous testing of
alleged whiplash claims and a reduction in legal costs in this area is
very important. We believe the attack on whiplash culture has to come
from medico-legal evidence."
BIBA
believes that the government should bring forward primary legislation
to require objective evidence – both of a whiplash injury and it having
a significant impact on the claimant’s life – before compensation is
paid. The Transport Select Committee's position is to hold legislation
in reserve, to be used only if other measures to 'raise the bar' on the
diagnosis of whiplash are ineffective.
Because
so many have a vested interest in keeping the bar low without a
legislative 'stick' to make them behave otherwise, BIBA's positon (and
ours) is the only tenable one - something the Transport Committee
itself would possibly agree with - and this is why they could have been
bolder in prescribing this legislation not as a fall-back but as a
primary recommendation.
Lawyers
will argue, of course, that the law currently puts the burden of proof
on the claimant but, in practice, no evidence that cannot be
manipulated is required before a whiplash claim is treated as
legitimate. Injury lawyers do have a legitimate point, however, that
insurers could more robustly defend a few test cases of whiplash; so
creating more robust case law, even in the absence of primary
legislation.
BIBA
also made a pre-emptive strike in prescribing those areas that they
would look to a cross departmental ministerial committee (tasked with
reducing the cost of motor insurance) to address. In addition to those
areas already outlined above, they are calling for greater regulation
of claims management companies; the promotion of signposting to help
people access suitable insurance (something that BIBA already
undertakes and has considerable experience with); "further analysis" of
the practices of price comparison sites to enhance clarity and fairness
to customers; with regard to young drivers, they want a review of the
Pass Plus system, review of the driving test, taking account of hazard
perception, situational judgement and attitude awareness (all of which
the Government is already starting to address, although they could go
further); reform of the Northern Ireland legal system with regard to
the handling of personal injury claims to reduce costs (in line with
proposals in England and Wales - Scotland does not have the same
excessive litigation problem; so reform there is less important
although the Scottish Government is currently reviewing their
arrangments for civil litigation); and "greater promotion" of CIE to
reduce the cost of uninsured driving.
As a
car insurance intermediary website, we would be likely to see things
from a similar perspective to BIBA, as indeed we do. The above BIBA
response is consistent with what we have been saying on this site,
especially via our numerous industry
reports.
We
wait with interest to see how the Government will respond to this
latest chapter in the fight against the high and rising cost of car
insurance in this country.
Related article:
ABI
response to Transport Committee Report
APIL
response to Transport Committee Report
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