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Insurance lawyers' leader encourages insurers to provide legal services

26 July 2011
by Hugh Bryant     

Tim Oliver, President of the Forum of Insurance Lawyers (FOIL), predicting a ban on referral fees in
car insurance, has suggested that this could be a good time for insurance providers to venture into legal services provision themselves.

In his Insurance Times legal column Oliver (pictured) comments: "The creation of an alternative business structure, specifically for the purpose of servicing claimant personal injury cases, surely represents a good opportunity for the insurer to dip its toe into the water".

He suggests two potential models for the operation of these new legal firms. Either the insurer would own the law firm (possibly providing a management fee) or there would be a proft-sharing arrangement with the law firm partners.

In his article, entitled "A marriage made in heaven", he suggested that this would be "a win win situation" as the insurers would be able to assist their policy-holders to resolve their claims, regardless of whether the insurer or a third party was liable.

Oliver, just after his appointment as FOIL President at the end of last year, advocated cutting independent injury lawyers out of the claims process via so-called "third party capture". He argued that there was "no evidence" that a claimant will not get the correct compensation by settling directly with an insurance company via one of its panel of lawyers.

His new alternative business structure proposal would bring car insurance providers and their lawyers much closer together and, if he is right to assert that the current relationship between insurers and their panel of law firms is "at arms-length in many respects", this distance would be lost, calling into question whether a claimant's best interests would be served by working with an 'in-house' law firm where their own insurer is liable for settling the claim.

It also needs to be borne in mind, of course, that as the main representative of insurance lawyers, he needs to advocate for their interests, even if it is at the expense of independent injury lawyers, as represented by the Association of Personal Injury Lawyers (APIL) that, although it has campaigned vigourously against many of the Jackson-related recommendations incorporated in the current Legal Aid, Sentencing and Punishment of Offenders Bill, tends to be less concerned about a referral fee ban.

Were car insurance companies to go down the route proposed by Tim Oliver and create 'in-house' legal firms, the financial regulator (currently the FSA, soon to be replaced by the new Financial Conduct Authority, FCA) would be seeking clear evidence of a Quango-like relationship between the insurer and the new law firm to dispell any fears in relation to the obvious conflict of interest where the law firm is trying to secure compensation from its 'parent' car insurance company.

Car insurance companies have, thus far, resisted this invitation to 'cosy up' with their lawyers partly because of the difficulties posed by this conflict of interest. As Oliver himself states, it remains to be seen whether a referal fee ban, if it comes, will change the position of car insurance companies on their provision of legal services.


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